Privacy Policy for Broadband Innovations LTD T/A Get Gigabit
Who
Get Gigabit (at GetGigabit.uk) and Find Fibre are trading names of Broadband Innovations LTD. Broadband Innovations LTD is the site operator and data controller and are registered in England and Wales as Company Number 13735759. Our registered address is 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE. We might use terms like we/us or our to refer to ourselves. This privacy policy covers your usage of our website GetGigabit.uk.
Information collection (what we collect and why)
We collect the following information from site users:
Address information about properties (including postcodes and other identifiers) that you search for service availability at, this is to allow us to reference these in our database and cross reference with information from providers.
Contact information including name and email address, so that we can send you updates on new service information as it becomes available.
Site usage information which may include user details including Internet Protocol (IP) addresses, browser type, referring/exit pages. We collect and use this information to help us diagnose issues, maintain and develop the site, gather statistical information about use of the site, improve the user experience and optimise our business.
Information about your current provider and contract details if you choose to supply this to allow us to provide you with personalised information at renewal time.
Contact information, and other related details such as name, role, company name, addresses, email addresses, user profile picture, and telephone numbers in order to create, manage and display user account information on our business and ISP portals if you create a user login on the site.
Sharing (who we share it with and why)
We only share your personal data with the parties set out below:
Professional advisers including lawyers, bankers, auditors and insurers.
Our IT service providers as data processors.
Where we are required to do so by law.
Address information about properties where availability requests have been made (but not name or contact information for users making the request) in order to determine if the service provider makes services available at that location. We may also pass the address information to the provider you choose to order from to streamline your ordering experience.
We may share historical information about searches that have been made, aggregated in areas or down to individual properties (without any personal contact information) with interested organisations to allow them to determine demand.
Cookies and Web Beacons
Like many other websites, Get Gigabit uses 'cookies'. For more information on these please read at our cookie policy
Cookie PolicyThird Party Privacy Policies Once You Leave Our Site
Get Gigabit's Privacy Policy does not apply to other advertisers or websites. When you leave our site (such as to follow through to a ISP link or deal) this, and all other policies cease to apply. We would encourage you to read the privacy policies of each website you visit.
GDPR Data Protection Rights
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please email us at support+gdpr@getgigabit.uk
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you. If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
Children's Information
Get Gigabit does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.